We’ve got answers for inquiring minds…
Click on a question to see its answer.
What’s your return policy?
If you are not 100% satisfied with a product purchased at Kimberton Whole Foods, simply return the unused portion with your itemized receipt within 30 days for a full refund or exchange. Please understand we do not accept returns on books, magazines, special orders, discontinued supplements or un-tagged clothing. All clothing returns must be made within 30 days of purchase with original tags attached and a receipt.
What is ‘Bird Friendly®’ certified coffee?
The Smithsonian Migratory Bird Center has developed Bird Friendly® certified coffee, the only 100% organic and shade-grown coffee certification available. We proudly carry Birds & Beans Bird Friendly Coffee at select locations. With widespread clear cutting for sun coffee plantations, it's imperative to protect the tropical forest that remains and rehabilitate degraded ecosystems. Every Bird Friendly® certified coffee bean is produced organically and under high-quality shade. The seal of approval ensures tropical "agroforests" are preserved, requiring a variety of native shade trees throughout the coffee plantation. Researchers have discovered that it takes a combination of foliage cover, tree height and plant diversity to provide suitable migratory birds habitat while maintaining productive farms. Producers must be recertified every three years to ensure they continue to meet these requirements and can truly call themselves Bird Friendly.
What is IPM?
Integrated Pest Management (IPM) is a process farmers can use to solve pest problems while minimizing risks to people and the environment. IPM focuses on long-term prevention of pests and their damage by managing the farm’s ecosystem through biological, cultural, mechanical and (as a last resort) chemical controls. Many times IPM produce is grown without the use of chemical pesticides, but when a farmer determines that chemical intervention is required, he or she will use care in applying the most selective pesticide that will do the job while being safest to other organisms, air, soil and water quality. IPM is a solution used by some small local farms who do not farm organically.
Are you open 7 days a week?
Yes, with the exception of Thanksgiving, Christmas Day and New Year’s Day. Visit the store page for details about opening and closing hours. Any changes to our schedule (for example, weather-related closures) are posted on our homepage and Facebook page. Please call your store location if you if you are concerned about changes in hours due to the weather.
Do you carry raw milk?
Yes, we have an excellent selection of rich, local raw milk and raw milk cheeses. In addition, we also carry raw goat milk and cheeses. We do not carry raw butter, as it is not permitted in Pennsylvania.
Do you carry local produce?
Yes, we focus on local products throughout the store, and in peak season we source, where possible, produce from local farmers. The rest of our selection is organic produce from reputable distributors.
Do you carry gluten-free products?
Yes, we have an extensive list of gluten-free products at our stores, which are all marked on our shelves with green half moons for easy identification. We are constantly adding new, interesting and delicious gluten-free products to our shelves. We understand that shopping gluten free can become overwhelming at times; Please don't hesitate to ask any of our knowledgeably staff for assistance. We are here to help!
Do you carry organic meats?
We have a wide selection of local and organic meat. From quick-cooking weeknight dinner cuts to special occasion roasts to specialty items. We stock a wide variety and receive several deliveries of fresh meat throughout the week. We also have organic eggs and poultry.
Do you have homeopathic medicines?
Yes, Kimberton Whole Foods carries a wide variety of alternative medicines in our well-stocked Apothecary. Our Apothecary team is knowledgeable and friendly; ask any of them to help you find the best options for your needs.
Do you carry alternative dairy products?
Yes, we carry goat and sheep’s milk products, including yogurt and cheese, much of it locally produced. We also offer a selection of non-dairy cheese and milk alternatives, including nut, coconut, hempseed, and soy.
Have a question that still hasn’t been answered? Don’t hesitate to Contact Us. We’d love to hear from you.